PRIVACY POLICY
General Policy
Our company uses your information when you accept our store, terms of use and cookies. Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is obtained, how and in what way it is protected. Some personal information about the members themselves (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our store for commercial purposes by filling out various forms and surveys on our membership or store. Our company may send campaign information, information about new products, promotional offers to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, after logging in, they can change this selection in the account information section or make a notification via the link in the notification message received. Stores connected to the marketplace can also send messages to members. During the approval process carried out through our store or e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope specified in the "User Agreement" we have made with our members. In order to identify problems with the system and to quickly resolve problems or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. It can also be used to collect demographic information. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our store; It can be used by our company and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the purposes and scope specified by the "Membership Agreement". Our company undertakes to keep confidential information strictly confidential, to consider it as a confidentiality obligation and to take all necessary measures and to take due care to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unethical use or disclosure to a third party.
Credit Card Security
Our company prioritizes the security of credit card holders who shop on our shopping site. Your credit card information is not stored in our system in any way. When you enter the transaction process, there are two things you should pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website. All your information is encrypted and protected. This information is only used in connection with the sales process and in accordance with your instructions. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol independently of our shopping site and sent to the relevant bank for questioning. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances. The reliability of the payment / invoice / delivery address information of the passwords given by credit card online is checked by our company against Credit Card Fraud. For this reason, our customers who order from our shopping site for the first time must first confirm the accuracy of their financial and address / telephone information in order for our orders to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information. Only you can access all the information you provide while becoming a member and only you can change it. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, we act within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken. Internet shopping sites with an information line or customer service service and open address and telephone information are more preferred today. In this way, you can get detailed information about all the issues you have in mind, and you can get healthier information about the reliability of the company that provides online shopping services. Note: We recommend that you pay attention to the open address and telephone number of the company on internet shopping sites. If you are going to shop, write down all the phone / address information of the store where you buy the product before shopping. If you do not trust it, confirm it by phone before shopping. All information about our company and the location of the company are indicated on all our online shopping sites belonging to our company.
Exceptional Circumstances
In the following limited cases, our company may disclose the information of users to third parties outside the provisions of this "Privacy Policy". These situations are limited in number; 1. To comply with the obligations required by the rules of law enacted and in force by the competent legal authority such as laws, decrees, regulations, etc.; 2. In order to fulfill and implement the requirements of the "Membership Agreement" and other contracts concluded by our store with users; 3. Requesting information about users for the purpose of conducting a research or investigation duly conducted by the competent judicial and administrative authority; 4. It is necessary to provide information to protect the rights or security of users.
E-mail Security
Never write your credit card number or password in the e-mails you send to our store's customer service regarding any order. The information contained in the e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.
You can unsubscribe from the e-mail membership sent by our company at any time.
Browser Cookies
Our company can obtain information about users who visit our store and users' use of the website by using a technical communication file (Cookie-Cookie). These technical communication files are small text files that a website sends to a user's browser to be stored in memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site. The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertising and content for users and from specially designed user pages. The technical communication file is not designed to retrieve data or any other personal information in main memory or from your e-mail. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or the technical communication file does not arrive or a warning is given when the technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending e-mail to users or publishing it on the site.
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If the provisions of the Privacy Policy change, it becomes effective on the date of publication. For any questions and comments regarding our Privacy Policy, you can send an e-mail to info@hehappyeyes.com.